FAQ - AEROPORTI DI ROMA
How do I get to Rome Fiumicino “Leonardo da Vinci” Airport?
The airport is easy to get to by bus, train, car or taxi. See the section How to get there, for travel timetables and other useful information.
If I come by car where can I park?
At Fiumicino Airport there are the following car parks
- Car Parks opposite the Terminals
Opposite the Terminals on the Arrivals and Departures levels, there are car parks for stops of a maximum of one hour, marked with blue lines. While parked you are required to clearly display the receipt for payment of three euro in the car.
- Multi-storey Comfort A-B-C-D-E
Marked with the letters A, B, C, D, E, the covered car parks (with the exception of the last floor) can be used for short-, medium- and long-term stays, and are connected to the terminals by pedestrian paths with moving walkways.
ADR staff are responsible for vehicles parked, with security services and insurance against theft, damage and fire. Reception and assistance services for fast check-in with Alitalia are available. Located on the 2nd level of Multi-storey car park E, it is is connected to the terminals by pedestrian paths with moving walkways. Bookable online.
- Long-stay Economy
Directly accessible from the Rome-Fiumicino motorway, the park is connected to the terminals by a free shuttle service, and has covered and uncovered parking spaces. Bookable online.
- Motorcycles parks
The entrance is on the ground floor of the Multi-storey Comfort E covered park. Connected to the terminals via pedestrian paths. It is suitable for all types of stays. Bookable online.
- Parking for the disabled
Available on every level of the Multi-storey Comfort E park, on level 1 of Multi-storey Comfort B, C, D and on level 4 of Multi-storey Comfort D. These reserved parking spaces are, by law, free of charge. To take advantage of the facility, the entitled person must exhibit their original sticker, together with the ticket issued at the entrance, to the staff of the car park’s operating room located on the left of the exits of sectors A, B, C, D, or to the staff present, from 8 am to 11 pm, on the 2nd level of the Multi-storey Comfort E car park.
For carers of passengers with disabilities to qualify for the exemption they must show the original sticker of the entitled person, together with the ticket issued at the entrance to the staff of the operating room, plus a copy of the flight ticket of the holder of the sticker.
There are places reserved for holders of the appropriate sticker on the Departures and Arrivals levels of the terminals for stays of a maximum of two hours.
- Parking for women
Covered parking spaces are provided for new mothers, pregnant women and travelling women, available in:
- the Multi-storey Comfort D car park, on the 4th level, conveniently connected by pedestrian paths with moving walkways (about 5 minutes)
- Long-stay Economy car park, in Sector 2, near the free shuttle stop for the terminals (15 minutes).
To create better traffic flow and restrict access to areas reserved for authorized vehicles, ENAC and the local authorities, with the support of ADR, have launched an important new feature for the roads around Leonardo da Vinci Airport terminals:
To ensure passengers and companions safe and easy access to the airport, ENAC and the local authorities, with the support of ADR, have launched an important new initiative regarding traffic flow near the Leonardo da Vinci Airport terminals: the Kiss&Go area.
Where and how do I pay for parking?
You can pay directly at the exit barriers equipped with the easyPass system: this is the fastest way to leave the car parks and allows the use of credit cards only, up to a maximum of 250 euro. Credit cards accepted are American Express, Visa, Diners Club and MasterCard.
For higher amounts payment must be made exclusively at the checkouts with an operator, at the Easy Parking Customer Service Centre, located near the Multi-storey Comfort car parks.
An alternative way to access and pay for parking is by Telepass
Who should I contact about a mistake in the payment for parking at Fiumicino?
Contact the Easy Parking Customer Service operational 24 hours on +39 06 65953558 or by pressing the info button on the automatic payment machines.
Which terminal should I go to?
Leonardo da Vinci Airport has two terminals: T1 and T3.
Acceptance procedures for national and international flights vary depending on the destination and the airline, which should be contacted for information.
How do I reach the terminals?
A free shuttle bus service operates all year, connecting the airport, the car parks and the Cargo City approximately every 15 minutes (from 1 am to 4 am only if called from the intercoms installed at the stops).
How long before departure should you be at the airport?
Acceptance procedures for national and international flights vary depending on the destination and the airline, which should be contacted for information. At the check-in desk a ticket and a valid document – passport or identity card – must be shown to the staff of the handling company. In addition, you should check that the country you are travelling to does not require any vaccinations or a visa. Please also note that after checking in, and before making their way to the boarding gates, all passengers must undergo security checks. The time taken to carry out security checks may vary over the course of the same day. Therefore, it is recommended that passengers always arrive at the airport reasonably in advance.
Where can I ask for information?
ADR will communicate all useful information through various channels:
Screens in the terminals show flight and boarding information, as well as special and/or abnormal events (strikes, etc.)
Loud speaker announcements
Aeroporti di Roma website – the ADR app
Other information channels not managed by ADR: airlines, handling companies (ground services) call centres and websites, the national civil aviation authority.
Which documents are required for unaccompanied minors?
Procedures for unaccompanied minors travelling vary depending on the airline you fly with. We would suggest, therefore, to consult the airline’s website before the flight to check the times and necessary documents.
If I lose an item of luggage, or misplace an item on board the aircraft, who should I contact?
In the event that an item of luggage is lost, or an item is misplaced onboard the aircraft, you can contact the handling company in charge of your originating flight, which is displayed on the screen next to the baggage reclaim carousel
Which documents are required if I travel with pets?
Access to the airport for pets is allowed in compliance with health and safety standards (leash, muzzle, poop scoop, carrier, etc.). As regards flight and the boarding procedures, please contact your airline for further information on the procedures and documentation required
Who should I call if I need special assistance?
ADR Assistance provides a service for passengers with reduced mobility. Service have to be requested of the airline in advance, at least 48 hours before departure time. For further information www.adrassistance.it
May I fly at an advanced age?
Most elderly passengers, as long as they do not suffer from particular diseases or severe cardiovascular complications, can travel with same precautions as other passengers
This small guide with some useful tips for serene travel is dedicated to them.
Is there a porter service?
The porter service, luggage transportation for a fee, can be requested at the ADR information desks, or can be booked by - email email@example.com
What documents are required for the trip?
At check-in a ticket and a valid document – passport or identity card – must be shown to the handling company or airline staff. In addition, you should check that the country you are travelling to does not require any vaccinations or a visa.
What to do at security
To reduce the time spent at security, we would suggest that you be prepared before reaching the metal detector and follow the instructions shown on the screens, by taking off everything that if detected, could require a more thorough check of you and your luggage. Put the following articles in the trays provided at security: electrical/electronic items, jackets, coats, metal objects, watches, wallets, purses, keys, belts, buckles, etc. Remember that it is not permitted to wear or carry in your hand luggage objects that can be used as weapons (metal files, scissors, golf clubs, etc.), explosives or flammable, poisonous, toxic and infectious substances. A list of objects not allowed on board is displayed at the check-in desk.
Safety regulations: what liquids/fluids is it possible to take on-board?
European law in force since 2006 limits but does not prohibit liquids in hand luggage (perfumes, creams, shaving foam, cosmetics, toothpaste, etc.).
The rules provided for in the EU regulations are mandatory, thus, the security officers are obliged to enforce them to the letter. We suggest that you bring a resealable plastic bag with you to the airport, in order to avoid delays or hitches. If you do not have a resealable transparent plastic bag, you can find it in apposite dispensers close to security checks.
Once you have gone through security, the purchase of liquids is not subject to any restrictions: in fact, the shops at the airport provide sealed bags to carry liquids in until boarding.
What items are prohibited?
Items that could be used as weapons (e.g. scissors, knives, files, umbrellas with metal tips) of any size are not allowed on board. EU legislation on the transport of liquids does not allow you to carry in your hand baggage more than 1 litre; the containers for creams, gels and other liquids should have a maximum capacity of 100 millilitres (1/10 of a litre, or 100 grams) and should be put in a sealable transparent plastic bag. For further information please see the ENAC Regulations.
In hand luggage it is prohibited to transport any type of fire-arm or knife, explosives and ammunition, unless they are accompanied by a permit issued by the competent authorities.
What are the customs limits for purchases at the airport?
TOBACCO, ALCOHOL, AND ALCOHOLIC BEVERAGES OUTSIDE THE EUROPEAN UNION
|Cigarettes||200 pezzi (1 carton)|
|Small cigars (max 3 g. each)||100 pezzi|
|Smoking tobacco||250 gr.|
|Alcoholic beverages and liquor|
|Alcoholic beverages or liquor with an alcohol content of over 22% by volume or non-denatured ethyl alcohol with an 80% content||1 liter|
|Alcoholic beverages with an alcohol content under 22% by volume|
|Other alcoholic beverages|
|Non-sparkling wine||4 liters|
TRAVEL WITHIN THE EUROPEAN UNION
|Cigarettes||800 (4 cartons)|
|Alcoholic beverage and liquor|
|Alcoholic beverages or liquor with an alcohol content over 22% by volume||10 liters|
|Alcoholic beverages with an alcohol content under 22%||20 liters|
of which 60 liters sparkling wine