ADR Group Whistleblowing

Do not use this page for complaints, communications or suggestions on passenger services. Please consult the dedicated ADR channel available at the following link:
USE THE WHISTLEBLOWING CHANNELS IF YOU WANT TO REPORT violations related to rules/regulations, the Code of Ethics, the Code of Conduct, Model 231, the Anti-Corruption Policy, the Conflict of Interest Management Procedure, the Management System for the Prevention of Corruption, the Company's regulatory framework (policies and procedures) or news of events that could cause damage to ADR's assets or image.
In line with the Group's organisational and governance changes, ADR has introduced a new whistleblowing process, upgrading the previous one with the following new elements: 
  • the decentralisation of the management of the whistleblowing process falling within the remit of each group company through the setting up of multidisciplinary Whistleblowing Teams; 
  • the assignment to the Internal Audit function of the role of process owner for the sake of the timeliness of the analysis and integration of all aspects relating to the Internal Control and Risk Management System (SCIGR), also in line with the mission and the characteristics of the role of the function itself;
  • the provision of information flows with regard to the other parties involved in the SCIGR.  
In order to guarantee full and indiscriminate access to all those who wish to whistleblow, ADR provides a number of alternative channels, specifically:
  • an IT platform, accessible to all whistleblowers (employees, third parties, etc.) on the ADR website;
  • e-mail, to the address:
  • ordinary mail, to the address: ADR S.p.A., Team Segnalazioni ADR, Via Pier Paolo Racchetti 1, 00054 Fiumicino (RM)
Although anonymous reports are accepted at ADR, non-anonymous reports are preferred for the sake of the speed and effectiveness of investigations, as well as for the possible need for a proper dialogue with the whistleblower. 
ADR guarantees confidentiality with regard to the existence and content of reports, as well as to the identity of the whistleblower (where disclosed) and Reported subjects. The whistleblower are also guaranteed protection in accordance with the law.