18 July 2016
Connection is back in Fiumicino, the situation is progressively normalising
The problem was caused by the interruption of the Fastweb line and the consequent block of the Sita system

The data connection of the Fastweb line allowing the operation of the system for the automatic admission of passengers provided by SITA to the airlines operating in Terminal 3 is now back in operation. Check-in and boarding operations, managed by the airlines, are gradually normalising. The functioning of the Terminal, even with considerable delays, never actually stopped.

The morning's delays were caused by a Fastweb data connection interruption, affecting also some areas of Roma Magliana and of the Municipality of Fiumicino.  Alitalia's systems and those of the other Skyteam companies, equipped with their own connectivity at check-in,  always operated as normal.

Together with ENAC, the Aeroporti di Roma company mobilised its efforts from the very early hours of the morning to put in place all procedures to assist passengers and support airlines in the boarding operations. There were more than 150 members of staff within the task force put in place by ADR to assist and direct passengers in the check-in operations. The staff of the managing company will continue to provide service and assistance until the full reinstatement of the operations.

Aeroporti di Roma, a company of the Gruppo Atlantia, manages and develops the airports of Rome Fiumicino and Ciampino, and performs other activities related and complementary to airport management. Fiumicino operates through four passenger terminals. It is dedicated to business and leisure customers for domestic, international and intercontinental flights; Ciampino is mainly used by low-cost airlines, express couriers and for General Aviation activities. In 2015 ADR (Aeroporti di Roma) recorded, as an airport system, more than 46 million passengers with 240 destinations worldwide reachable from Rome thanks to about 100 airlines operating from the two airports.


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