news - AEROPORTI DI ROMA
Fiumicino, 17 November 2020 – Once again, Fiumicino airport is the best airport in Europe. For the third year in a row, “Leonardo da Vinci” has won “Best Airport Award 2020” in the category of hubs with over 40 million passengers, issued by Airports Council International (ACI) Europe, the international association that represents more than 500 airports in Europe.
This year, the prestigious result has a particularly important significance, given that it concerned the measures taken and protocols adopted to contain the pandemic and confirms that the capital's airport is the most recognised airport in the world in the fight against Covid-19. In fact, Fiumicino continues to be the only airport worldwide to have achieved the maximum rating of 5 stars from Skytrax, the international organisation that assesses airlines and airports, after having received the Rina Service Biosafety Trust Certification and the Airport Health Accreditation (the first airport in the European Union to achieve it), also from ACI.
This is the first time in the history of ACI surveys that the first place is awarded for three years in a row exclusively to the same airport. Fiumicino airport therefore excels due to the quality of services provided to passengers, technological innovation and the functionality of infrastructure. Since the beginning of the pandemic, Aeroporti di Roma has launched a considerable intervention plan, due to the breadth and depth of the measures implemented, in order to ensure safety and comfort for passengers and workers. From the sanitisation of the entire airport perimeter, to the automatic “UV Clean Touch” disinfection of escalators, lifts and item trays, to the reorganisation of spaces inside the airport to ensure social distancing, which is indicated by special signs, to the installation of over 350 sanitising gel dispensers and approximately 100 latest-generation temperature scanners, which measure body temperature in less than 2 seconds. Maximum attention has also been paid to information to the public, both through the updating of service monitors and thanks to special dual-language information signs with suggestions on how to behave in order to stop the spread of Covid-19.
On this basis, Aeroporti di Roma is now ready, in partnership with leading global airlines, to launch a new travel procedure that can guarantee a further increase in passenger control and a more effective mitigation of the risk of importing infection, via ‘Covid-tested’ corridors on international flights with rapid pre-departure tests. This proposal will be able to leverage the experience that already been gained on certain Rome-Milan flights and on relevant rapid testing facilities that have already been operating for several months at Fiumicino airport.
“We are particularly proud” said the CEO of Aeroporti di Roma, Marco Troncone - of this new and historic recognition: this time, the Best Airport awards testifies to the virtuous path that, combining safety and quality in the airport experience with timeliness and incisiveness, has made Fiumicino the most recognised airport in the world in the fight against Covid-19. It is a new milestone in ADR's strategy, which is increasingly oriented towards excellence in services, sustainability and innovation. We now hope that effectiveness in safety and innovative spirit will lead us to soon launch a new travel procedure that will best balance the effectiveness of fighting Covid with a gradual resumption of air connections to and from the country”.
Aeroporti di Roma, an Atlantia Group Company, manages and develops the Fiumicino and Ciampino airports in Rome and carries out other activities related and complementary to airport management. Fiumicino operates through two passenger terminals. It is dedicated to business and leisure clients on national, international and intercontinental routes. Ciampino is primarily used by low-cost airlines, by express couriers, and for General Aviation operations. In 2019, the ADR airport system registered 49.4 million passengers, with over 240 destinations across the world that can be accessed from Rome thanks to around 100 airlines operating in the two airports. In 2019, the Airports Council International Europe awarded Leonardo da Vinci with the “Best Airport 2019”. For the second year in a row, Fiumicino has been confirmed as the top-ranked of 20 European airports with over 25 million passengers for its quality of service, technological innovation, and the efficiency of its infrastructure. This adds to the “Airport Service Quality” award granted to the Leonardo da Vinci airport in 2019, for the third year in a row, by the Airports Council International World as the most appreciated airport in Europe amongst hubs with more than 40 million passengers. ADR’s management skills have also been confirmed during 2019 by the awards received from Skytrax, the main international society for the rating and evaluation of the airport sector, which verified that Fiumicino achieved 4 Skytrax stars in 2017.
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