news - AEROPORTI DI ROMA
Fiumicino, 7 February 2017 – A new service with an international level of quality has been added to the Leonardo da Vinci airport thanks to the partnership between Aeroporti di Roma and GIS, a company specialised in VIP Lounge management and present in 23 airports in 8 countries worldwide.
Opened today at Fiumicino, the “Arrival Lounge & Air Rooms” area is an innovative structure designed to welcome all passengers who need to relax – or work – in a quiet place with comfortable amenities before or after their flight.
Situated in an area open to the public, the lounge can be reached easily from the Terminals and the parking facilities in T3. Wi-Fi, drinks and comfortable seating are the basic welcome service for anyone with an access ticket, which can then be used with additional offers depending on individual requirements.
One of the structure's highlights are the new “Air Rooms”: 29 rooms designed for flyers, with flexible booking depending on the needs of each passenger. Availability ranges from several days to a few hours, meaning they can even be used to simply take a shower before jetting off again. It is also possible to order hot food for all dietary requirements, or rent a perfectly equipped meeting room with Wi-Fi, to make the most of your available working hours. Also available is the “Meet & Greet” service, which guarantees exclusive airport assistance and includes fast track through security checks and access to the lounge, with staff accompanying passengers until they board.
“HelloSky wanted to make the start of the journey comfortable, relaxing and productive,” said Josep Munné, GIS Chairman. “We offer a high-quality experience at the fraction of the normal price. An innovative range of services suited to the needs of the modern flyer.”
“From today, ADR hospitality extends to the airport terminals, with a lounge designed to meet the needs of people travelling by air for business or leisure,” said Ugo de Carolis, CEO of ADR. “So we are building on the airport’s capacity to meet the requirements of national and international passengers with high-quality services. We are satisfied with this journey with GIS, whose know-how has already proved to be an optimal partner in improving airport experience,” added de Carolis.
The opening of the new lounge is part of ADR’s efforts to improve its passengers’ experience in Rome’s airports, and joins other initiatives which have allowed Leonardo da Vinci to establish itself as the European hub most appreciated by travellers, according to official classifications by the Airport Council International.
Aeroporti di Roma, Company of the Atlantia Group, manages and develops the airports of Rome Fiumicino and Ciampino and undertakes other activities relating to and supplementing airport management. Fiumicino operates through four passenger terminals. It is dedicated to business and leisure clients on national, international and intercontinental routes. Ciampino is mainly used by low-cost airlines, by express couriers and for General Aviation operations. In 2017, the ADR airport system registered over 46.9 million passengers, with over 230 destinations across the world accessible from Rome thanks to around 100 airlines operating in the two airports.
PUBLIC RELATIONS AND INSTITUTIONAL AFFAIRS DEPARTMENT
Press and new media office
GIS specialises in the management of VIP Lounges and high-end services in airports, ensuring high quality and profitability for infrastructure managers and airlines.
We work to transform time spent waiting in airports into pleasurable moments, creating personalised high-quality experiences.
- We manage 23 lounges in 8 countries and 13 airports: Spain (where we are the leading company for VIP passengers), France, Germany, Italy, Mexico, Brazil, Argentina and Colombia.
- We have agreements with over 100 airlines.
- We welcome over 3.5 million passengers to our lounges every year.
- We manage lounges on behalf of airports and airlines.
For GIS, this project comes as a new challenge, not only in terms of reach, but of the opportunity to launch a new space that confirms the GIS mission: provide maximum satisfaction to all stakeholders - airport infrastructures, partners, passengers and end customers.
HelloSky is for the “well-travelled”. It’s for the time-efficient, and for people with an eye for quality. It’s for the long-haul continent hoppers, and for the frequent flyers who know their way around the world’s great cities. It’s for those with wanderlust, who look for fresh experiences in new destinations. It’s for people who share their adventures and discoveries.