Fiumicino Airport services and facilities

Rome Fiumicino Airport offers useful services to help passengers find their way around the terminals, manage practical needs and receive assistance during their journey. The main Rome Fiumicino airport services include information points, ATMs, currency exchange offices, pharmacies, parapharmacies and first aid.

Passenger services at Fiumicino Airport also include facilities for people with reduced mobility, nurseries and family areas, prayer spaces, smoking areas and free luggage trolleys.

These airport facilities at Rome Fiumicino are located across Terminal 1, Terminal 3 and the boarding areas. To find the nearest service, passengers can check the airport maps, use the multimedia information points or ask at an ADR information desk.

Index

• Passenger assistance and useful services

• Health services: pharmacies, parapharmacies and first aid

• Services for families and children

• Prayer and quiet spaces

• Airport comfort: smoking areas and luggage trolleys

• FAQ about Fiumicino Airport services

Passenger assistance and useful services

ADR information desks, which are also equipped with photocopiers, help passengers find their way around the airport. Passengers looking for an ATM at Fiumicino Airport can find cash machines in Terminals 1 and 3 and in boarding areas A and E; currency exchange offices are located in Terminal 3 and in boarding areas A and E.

Airport passenger assistance also includes facilities for passengers with disabilities or reduced mobility, such as accessible desks and priority routes at security and passport control. Free PRM assistance must be requested from the airline or tour operator at least 48 hours before departure.

Health services: pharmacies, parapharmacies and first aid

Pharmacies are located in Terminal 1, on the first-floor departures level, and in Terminal 3, on the second floor. Parapharmacies are available in boarding area A1-A27 and on the second floor of boarding area E. To check which pharmacy at Fiumicino Airport is open at the time of travel, passengers should consult the latest information for the relevant outlet.

The first aid service at Fiumicino Airport assists passengers, accompanying persons and airport staff and operates 24 hours a day. It can be contacted at +39 06 6595 3133-4.

Services for families and children

Passengers travelling with children can use nurseries, play areas and more than 700 free strollers available in the airside areas of Terminal 1, after the arrival gates in boarding area A, and Terminal 3, after the arrival gates in boarding area E, towards passport control.

The All Welcome & Family Toilets are also available in boarding area A31-A52. They are designed to provide larger, more functional spaces for families and, more generally, for passengers with different needs. Locations can be checked on the terminal maps and through airport signage.

Prayer and quiet spaces

The Christian Catholic chapel is located in the Terminal 1 departures area. Multi-faith prayer rooms are also available for passengers of other faiths or anyone looking for a quiet space.

One multi-faith prayer room is located in the Terminal 1 arrivals area, with the entrance opposite Door 6; a second is in the non-Schengen section of boarding area E, next to gate E18. Follow the signs or ask an ADR information desk for directions to the nearest room.

Airport comfort: smoking areas and luggage trolleys

The smoking areas at Fiumicino Airport are located in boarding areas A and E and in the baggage reclaim areas of Terminals 1 and 3. Smoking is permitted only in the designated, clearly marked spaces.

The location of each smoking area at Fiumicino Airport can be checked on the airport maps. Free luggage trolleys are also available in the terminals, helping passengers move suitcases and other baggage between entrances, check-in areas, arrivals and car parks.

How to find services inside the airport

Before heading to a pharmacy, ATM, nursery or smoking area, check the terminal and floor where the service is located. The airport maps show the main points of interest in the arrivals, departures and boarding areas.

Passengers can also find their way around using multimedia information points, signs and information desks. This makes it easier to identify the nearest service based on their location and movements before departure or after arrival.

View the Rome Fiumicino Airport maps

FAQ

What services are available at Rome Fiumicino Airport?

Rome Fiumicino Airport offers information desks, ATMs, currency exchange offices, pharmacies, parapharmacies and 24-hour first aid. Facilities for families, prayer spaces, smoking areas, free luggage trolleys and assistance for passengers with disabilities or reduced mobility are also available.

Where is the pharmacy at Fiumicino Airport?

Pharmacies are located in Terminal 1, on the first-floor departures level, and in Terminal 3, on the second floor. Parapharmacies are also available in boarding area A1-A27 and on the second floor of boarding area E.

Does Fiumicino Airport have smoking areas?

Yes. Smoking areas are available in boarding areas A and E and in the baggage reclaim areas of Terminals 1 and 3. Smoking is permitted only in the dedicated, clearly marked spaces.

Are there ATMs at Rome Fiumicino Airport?

Yes. ATMs are available in Terminals 1 and 3 and in boarding areas A and E. The nearest ATM can be located using the airport maps and multimedia information points.

Where can I exchange currency at Fiumicino Airport?

Currency exchange offices are located in Terminal 3 and in boarding areas A and E. Passengers should check the location and opening hours of the most convenient office before heading there.

Does Fiumicino Airport have family facilities?

Yes. Nurseries, play areas, strollers and family toilets are available. These facilities are located across the terminals and boarding areas; check the airport maps to find the closest one.