Passenger Lounge

 

A new VIP Lounge for all Fiumicino business-class passengers and frequent flyers, no matter which airline you’re travelling with, is now available in Boarding Area D in Terminal 3.

Spanning 250 square metres, the VIP Passenger Lounge by handling company Aviapartner was built with a modern and welcoming concept in mind, following trends from contemporary architecture.

Open every day from 05:30 to 20:30, the Lounge features comfortable seating, a food corner offering everything from coffee to evening meals, newspapers and magazines, and entertainment screens. Passengers who purchase an access ticket (26 euros for adults and 13 euros for under 16s) will be welcomed by Aviapartner staff.

“Meet & Greet” is one of the top services available: this high level of personalised assistance ranges from your welcome to the airport by qualified Aviapartner staff, to being accompanied all the way to your destination in the city, offering passengers a unique travel experience. There are several kinds of packages to choose from, based on different requirements.

The new Aviapartner Passenger Lounge joins a number of passenger-oriented quality services introduced by Aeroporti di Roma to the main national airport, making the time before your flight even more enjoyable.

In fact, ADR is increasingly focused on creating a high level of customer experience, which has even been acknowledged by the official ACI Europe classifications, where it comes out on top in terms of satisfaction expressed by passengers interviewed in more than 300 airports around the world.

 

Passenger Lounge - Boarding Area E for International Flights

Spanning 550 square metres, the Lounge was built with a modern and welcoming concept in mind, following trends from contemporary architecture.

It is open daily from 06:15 to 23:45 and can be accessed by all passengers from any airline company in Fiumicino, by business class flyers and by holders of partner airline frequent flyer cards.

The Passenger Lounge features comfortable seatinga food corner offering everything from coffee to evening mealsnewspapers and magazinesshowers, and entertainment screens. Passengers who purchase an access ticket (30 euros for adults and 15 euros for under 16s) will be welcomed by company staff.

The new Lounge will also offer customers an innovative entertainment experience; 3D virtual glasses from partner Inflight-VR. It will be a free service for all passengers who want to try a different kind of entertainment as they wait for their flight.

“Meet & Greet” is one of the top services available: this high level of personalised assistance ranges from your welcome to the airport by qualified Aviapartner staff, to being accompanied all the way to your destination in the city, offering passengers a unique travel experience. There are several kinds of packages to choose from, based on different requirements.