Service Charter


Aeroporti di Roma has adopted a quality management system based on the List of Services, published and distributed annually since 2000. The document summarizes the requirements and parameters that the company undertakes to respect as a reference point for its operations at the two Rome airports.



ADR, moreover, responds to comments, proposals and complaints from customers and passengers, in order to take corrective measures and reduce the number of problems.

Send your comments from the talk to us section.