Travel Information

Glossary 

The airport from A to Z

Airside
A restriceted area of the airport delimited by the security/passport checks on departure and the baggage collection/custom checks hall on arrival, which includes transit, boarding, and parking areas of the aircrafts together with the runways.

Booking
It is the reservation of passengers and goods on the flights in the air transportation system.

Catering
It is the sector for the preparation of meals served on board of the aircrafts.

Weight and balance
Balance operations of the aircraft according to the weight of passengers, goods, mail, baggages and fuel.

Airport District Direction (ADD): See NCAA

NCAA – National Civil Aviation Authority
A structure of the Ministry of Transports which supervises and regulates the civil and commercial aviation activities in Italy, including the airport management.

NFAA - National flight assistance Authority
A company for the check and radio-assistance activities  of the civil aviation, during the take-off, approaching and landing phases.

Endorsement
An authorization, issued by the airline company which you fly with, to use a different airline for the same route.

Finger 
Final part of the Loading Bridge (See).

Gate
Boarding exit.

Handling
The whole of the aircraft assistance activities on the ground.

IATA – International Air Traffic Association
An international association for air traffic which indicates the operating policy and modalities, shared by the associated airline companies .

ICAO – International Civil Aviation Organization
An international organization, which regulates the air transport operations all over the world.

Cobus
The bus used for passengers transportation from and to the aircrafts.

Landside
The airport area situated before the security/passport checks on departure and the hall just after the baggage collection/custom checks on arrival. They are non-restricted areas.

Loading Bridge
The boarding bridge covered for passengers.

Lost & Found
An office for searching and delivery of lost baggage.

Must go
Crew out of service with a priority right of boarding.

Noshow
A passenger booked, who doesn't show up at the gate.

Overbooking
A flight is defined overbooked whereas the total passengers booked is higher than the available seats. According to the Passenger Rights Chart, whereas a traveller owning a regular ticket does not leave because of overbooking, he is entitled to be refunded of the whole cost of the ticket (for the travel not executed) without penalties, or to take advantage on a convenient alternative flight to get the final destination.

Parking stand
A place for the park.

Ramp
A generic word indicating places, men and equipments for aircraft assistance.

Technical landing
An aircraft landing for technical reasons, without boarding or disembarking passengers/goods.

Slot 
The temporary "window" of a single flight available for the airline to be ready for take off. It takes max 15 minutes.

Disar
Screen, placed at the check-in counter, regarding the flight information.

Optical Viewer and/or Optical Guide
An instrumental or visual aid, which allows to guide the aircraft to the parking stand, without the appointed staff support.

Zulu time
GMT (Greenwich Mean Time) is the universal reference time used in the air transportion.