Travel information

FAQ

How can I reach the "Giovan Battista Pastine" Rome Ciampino airport?
The airport can be conveniently reached by bus, train, car or taxi; for schedules and other useful information, check the "How to Reach Us" section.

What items are forbidden on board the aircraft?
Objects that may be used as weapons (i.e. scissors, knives, nail files, etc.) of any size are forbidden on board. EU regulations governing the transport of liquids prohibit carrying more than 1 liter in your carry-on baggage; containers for creams, gels and other liquids cannot have a capacity of more than 100 milliliters (1/10 of a liter, or 100 grams) and must be contained in a transparent and re-closable plastic bag. It is forbidden to carry any kind of firearm or cutting weapon, explosives or ammunition, unless accompanied by a valid permit issued by the competent authorities.

What travel documents will I need?
At the check-in desk you must present the handling or airline personnel with your ticket and a valid ID document: passport or ID card. You must also check to ascertain whether the country of destination requires special vaccinations or an entry visa. Passengers who use the on line check-in service should only go to the airport check-in counters if they have baggage to check in the hold: if they are traveling with only carry-on baggage, they can proceed directly to the security checkpoints.

Which Terminal should I go to?
There are two terminals at the Giovan Battista Pastine airport: 

• The national and international ARRIVALS/DEPARTURES Terminal (for Low Cost and Charter carriers)
• GENERAL AVIATION Terminal (air taxi and private flights)

Passenger check-in locations and arrivals for national and international flights vary according to the destination and the carrier. For more specific information, please contact the carrier.

What should I do if I lose something?
Contact the ADR Lost & Found office:
ADR Lost & Found
Telephone +39 06 65959327
Mobile + 39 3357275507

Open to the public at the following times: from Monday to Friday from 9:00 a.m. to 1:00 p.m. and from 3:00 p.m. to 8:00 p.m.

What should I do if I lose a bag or suitcase?
If your baggage is missing or lost, you must contact the handling company associated with your incoming flight, indicated on the monitor near the baggage claim carousel:

• FLIGHTCARE ITALIA Baggage assistance: +39 0665959225

Where can I get information?

• Departures area: the ADR information office is located near the check-in counters and is open from 5 a.m. to 11 p.m. (+39 0665959515)
• Arrivals area: in the interior hall (open to passengers only) there is a baggage information point open in correspondence with flight arrivals

Who should I contact in case I need special assistance?
ADR Assistance provides assistance for passengers with reduced mobility. Ground assistance services must be requested from the carrier within 48 hours of flight time. For more detailed information, contact the carrier directly or consult the following web site: www.adrassistance.it

When are the Terminals open?
The Departures Terminal is open from 4:30 a.m. to 12 midnight, local time

If I come by car, where can I park?
The following car parks are available at the Ciampino airport: 

• Car Parks P4 - P5 - P6
  Open air parking spaces opposite the Terminal.
  Can be booked on-line at special discount rates. 
• Car Parks P1 - P3 - P7
  These are open air parking spaces near the Terminals, with free parking for the first 15 minutes

The various parking areas can be accessed from the main access roads.

At Ciampino airport there are parking spaces for 20 motorcycles

Where and when can I pay the parking fee?
Parking fees may be paid directly at the exit barriers with the "easyPass" system (except for the P6 car park): this is the fastest way to leave the car parks and accepts only credit cards, up to a maximum of 250 euro. Only the following credit cards are accepted: American Express, Visa, Diners and Mastercard. For amounts above 250 euro, payment may only be made at the manned cashier windows of the Easy Parking Customer Service Center, located at the Arrivals Terminal.

Whom shall I contact in case of an error in paying for parking at Ciampino airport? 
Please contact Easy Parking Customer Service, open 24 hours, at this number: +39 06 65959762 or by pressing the information button at the automatic payment boxes. 

Is it possible to book a parking space ahead of time? 
An online booking system  is in operation for both Rome airports. 

What are the duty-free Customs limits for airport purchases? 

TRAVEL TO/FROM COUNTRIES OUTSIDE THE EUROPEAN UNION

Tobacco products
Cigarettes	200 pezzi (1 carton)
or
Small cigars (max 3 g. each)	100 pezzi
or
Cigars	50 pieces
or
Smoking tobacco	250 gr.

Alcoholic beverages and liquor
Alcoholic beverages or liquor with an alcohol content of over 22% by volume or non-denatured ethyl alcohol with an 80% content	1 liter
or
Alcoholic beverages with an alcohol content under 22% by volume	2 liters
Other alcoholic beverages
Non-sparkling wine	4 liters
beers	16 liters

TRAVEL WITHIN THE EUROPEAN UNION 

  

Tobacco products
Cigarettes	800 (4 cartons)
or
Small cigars (max 3 g each)	400
or
Cigars i	200
or
Smoking tobacco	1 Kg.

Alcoholic beverage and liquor
Alcoholic beverages or liquor with an alcohol content over 22% by volume	10 liters
Alcoholic beverages with an alcohol content under 22%	20 liters
Wine  of which 60 liters sparkling wine	90 liters
Beer	110 liters