BEFORE ARRIVING AT THE AIRPORT ^
AT THE AIRPORT ^
BEFORE ARRIVING AT THE AIRPORT ^
How do I reach the "Leonardo da Vinci" airport in Fiumicino and the "Giovan Battista Pastine" Roma Ciampino airport?
Both airports may be easily reached by either train or . For information on timetables, routes and connections, you may find it useful to consult
Where may I park if I arrive by car?
- LONG STAY CAR PARK
You can reach the open air car park directly from the Rome-Fiumicino motorway. Free shuttle bus connections to the Terminals. Book on-line at discounted rates. - MULTI- STOREY CAR PARK
Indoor parking spaces, for short, medium and long stays, signposted with letters A, B, C, D, E and connected to the Terminals by pedestrian moving walkways. In particular, Multi-storey E park offers the advantage of “long stay indoor parking" for those who stay for 7 days or more; On-line booking is available at discounted rates. - EXECUTIVE
Secure parking with insurance coverage for theft, damages and fire for the cars entrusted to the ADR staff. Reception service and assistance: Alitalia and Air-One fast check-in. It is located on level 2 of Multi-storey E with moving walkways connecting to the terminals. Book on-line . - PARKING METERS
Parking spaces facing Arrivals and Departures Terminals for maximum one hour parking. - DISABLED PARKING FACILITIES
Disabled car parks are available in the Multi-storey car park at all levels of module E, at level 1 of modules B, C and D and at level 4 of module D. Disabled parking spaces are free of charge, as established by the law.
To take advantage of the service, permit holders entitled to the reduction should show the original copy of their parking permit, together with the ticket collected at the entrance, to the personnel of the control room located on the left hand side of the exit in modules A, B, C, D, or to the personnel present at level 2 of Multi-storey car park E, from 08:00 to 23:00.
In order to take advantage of the exemption, personal attendants accompanying disabled passengers should show a copy of the airplane ticket booked in the name of the permit holder to control room staff, together with the original copy of the parking permit and the ticket collected at the entrance.
Reserved parking spaces are available at the Arrivals and Departures levels of the Terminals, for a maximum stay of 2 hours.
Is there motorbike parking available?
Indoor parking spaces. Entrance adjacent to Multi-storey A; moving walkways connecting to the Terminals. Parking spaces for all lengths of stay.
Where and how do I pay for parking?
You can pay directly to the exit bars by easyPass, it is the fastest way to exit form the parking areas and it allows to use only credit cards up to 250 euros maximum. For higher amounts, the payment must be carried out exclusively at the cash desks with operator. The accepted credit cards are: American Express, Visa, Diners and Mastercard.
Whom do I contact in the event of an error in paying for parking at Fiumicino?
Contact the Parking Operations Office at telephone number + 39 06 65953558, 24-hours a day.
Is it possible to reserve a parking place?
You can book them on our website to Fiumicino and Ciampino parking pages.
What can I bring onto the airplane?
It is allowed to bring with your-self only a hand baggage in the cabin. Furthermore, it is possible bring with you:
- bag, or bag for documents
- photo or video camera, CD reader, personal computer (separately for inspection)
- overcoat or raincoat
- umbrella or walking-stick
- crutches or any other deambulatory means
- the baby cradle
- reading items, items purchased in the "duty free shops"
Forbidden items: It is not allowed to bring with you or in your hand baggage, items which could represent improper weapons (for example scissors, knives, metal blades) independently on their measures. These objects are noted by the control systems and confiscated by the security officers.
Regarding on the rules on transport of liquids.
Who should I report to if my checked-in baggage is lost?
Passengers should report any lost baggage to the airline’s handling agent.
For Rome Fiumicino airport “Leonardo da Vinci":
- Flightcare Italia Baggage assistance (+39) 06 6595 4252/6777 (24 hours)
- Alitalia Airport Domestic flights (+39) 06 65643 (7:00 am – 12 midnight) International flights (+39) 06 65634956 (24 hours)
- AVIAPARTNER International flights (+39) 06 65957249 (9:30 am - 1:30 pm -3:00 pm - 11:00 pm)
- EAS Domestic flights (+39) 06 65955116 (7:30 am - 10:30 pm) International flights (+39) 06 65957240 (8:00 am - 00:30 am)
What may I not carry on the flight?
No cutting or pointed metal objects may be carried on one's person or in one's hand luggage. Examples of such objects include: scissors, knives or nail clippers, regardless of size. Any such objects discovered during the security check will be confiscated by security personnel. For more details consult: prohibited items (weapons, etc.) click here
What documents do I need for my trip?
For security reasons, authorities required, after the document checks, the match of the passenger’s identity with the boarding card.
The kind of document depends on the destination. Upon planning the travel, it is necessary to verify the validity of your own documents.
Precautionary, we advice you to make a copy of them or take note of the number, the date and place of issue: these data can be useful in the case of loss or thief. We suggest you to ascertain that the destination Country does not require particular vaccinations or an entry visa, even for tourism.
This information can be obtained by contacting ACI at the telephone number +39 06491115 or by visiting the web site www.viaggiaresicuri.mae.aci.it.
AT THE AIRPORT ^
Which Terminal do I have to go to?
The Leonardo da Vinci airport at Fiumicino has four Terminals:
- Terminal 1 - domestic flights
- Terminal 2 – charter flights
- Terminal 3 - flights to and from Schengen countries (Austria, Belgium, Denmark, Finland, France, Germany, Greece, Iceland, Luxembourg, Norway, the Netherlands, Portugal, Spain and Sweden) all other international and intercontinental flights.
- Terminal 5 for international flights for U.S.A. and Israele serviced by American Airlines, Continental Airlines, Delta, United, US Airwais and EL AL.
The Giovan Battista Pastine airport of Roma Ciampino has three Terminals: two reserved for commercial and General Aviation (private flights, taxi planes) passengers flights and one reserved for cargo (cargo air terminal).
What do I have to do to board the airplane once I am at the airport?
You must present yourself at the check-in counters located on the departures level with your travel documents (tickets, personal documents and luggage). Once you have checked-in and received your boarding card, you should proceed to the departure gate indicated by the check-in personnel. Remember to keep your travel documents (including your boarding card) ready to show the security check-point and the gate personnel.
Is there a left-luggage service at the airport?
Fiumicino's left-luggage service is located on the arrivals level of Terminal 3 and is open every day from 6:30 a.m. to 11:30 p.m. Ph. +39 06 65953541.
At Roma Ciampino airport there is no left luggage available.
Whom do I contact if I lose an object?
For objects lost at the airport, passengers may contact:
ADR Found Property Office Location:
Fiumicino Airport
Terminal 3 Arrivals Telephone: +39 06 65953313
over security checks Telephone: +39 06 65955253
before security checks From Monday to Friday from 9.00 am to 3.00 pm
Ciampino Airport:
Telephone: +39 06 65959327
Mobile +39 3357275507
e-mail: oggettirinvenuticia@adr.it, Mon - Fri from 9.00 a.m. to 3.00 p.m.
Where can I ask for information at Fiumicino airport?
- Terminal 1 (departures and arrivals level): Interactive Information Point
- Terminal 3 (arrivals level): Information Point open from 7:00 a.m. to 3:00 p.m.; after 3:00 p.m. the Interactive Information Points are available
- Terminal 3 (departures level): Information Point open 24-hours a day
- Terminal 3 (arrivals level): Information Point open from 7:00 a.m. to 3:00 p.m.; after 3:00 p.m. the Interactive Information Points are available and are also accessible to passengers in wheelchairs.
Flight information is also available on monitors.
Where can I ask for information at Roma Ciampino airport?
The Giovan Battista Pastine airport of Ciampino has 4 Information Points:
- Departures area: adjacent to the ticket office close to the check-in counters. It is open from 7:00 a.m. to 11:30 p.m.
- Arrivals area: located in the inner hall (accessible only to passengers), it's opening hours correspond to that of flight arrivals.
- General Aviation: ADR Flight Operations Office. Open from 7:00 a.m. to 11:30 p.m.
- Cargo Air Terminal: Open from 7:00 a.m. to 11:30 p.m. Flight information is also available on monitors.
Whom do I contact if I require special assistance?
Go to www.adrassistance.it to get all the info on the special assistance in the airports
